FAQs
Please have a look at our frequently asked questions.
FAQs
Please have a look at our frequently asked questions.
1. Product Details
Q1: What product(s) do you need?
A1: We specialize in wireless chargers, USB cables, and mobile accessories. Please specify the product type you are interested in.
Q2: Do you have specific design requirements or reference samples?
A2: Yes, we accept custom designs. You can send us reference samples or detailed design specifications.
Q3: What materials and specifications do you require?
A3: Please provide details such as material type, cable length, charging power, and any other technical specifications.
2. Quantity & Order Details
Q4: What is your expected order quantity?
A4: Our MOQ (Minimum Order Quantity) varies by product. Please let us know your expected order volume.
Q5: Do you need bulk packaging or individual packaging?
A5: We offer both bulk and individual packaging. Let us know your preference.
3. Branding & Customization
Q6: Do you need logo printing?
A6: Yes, we can print your logo on the product. Please provide the logo file in AI or PDF format.
Q7: What type of packaging do you prefer?
A7: We offer various packaging options, including gift boxes, polybags, and custom packaging. Let us know your requirements.
Q8: Do you require specific colors or surface finishes?
A8: Yes, we can match colors based on Pantone codes or samples you provide.
4. Compliance & Certification
Q9: Do you have specific certification requirements?
A9: Our products comply with CE, RoHS, and FCC standards. If you need additional certifications, please specify.
Q10: Are there any special regulations we need to follow for your market?
A10: Different countries have different regulations. Please let us know if there are specific compliance requirements for your region.
5. Lead Time & Shipping
Q11: What is your target delivery time?
A11: Standard production time is 15-25 days, depending on order quantity and customization. If you have a deadline, let us know.
Q12: Do you have preferred shipping methods?
A12: We offer air, sea, and express shipping (DHL, FedEx, UPS). Please tell us your preferred method.
Q13: What is your destination country and port?
A13: Please provide the delivery address or nearest port for an accurate shipping quote.
6. Pricing & Payment
Q14: Do you need a price breakdown for different quantities?
A14: Yes, we can provide tiered pricing based on order quantity. Let us know your target quantity.
Q15: What payment terms do you prefer?
A15: We accept T/T (bank transfer), PayPal, and L/C (Letter of Credit). A 50% deposit is required for production, with the balance due before shipment.